Terms of service
These Terms of Service govern your access to and use of FurryFit.shop, including purchases made through our online store.
By visiting our website, placing an order, or otherwise using our services, you agree to these Terms of Service and any policies incorporated into them by reference.
1. Online Store
FurryFit.shop operates as an online retail store offering pet apparel and related products.
We reserve the right to update our product selection, descriptions, pricing, availability, and website content from time to time.
2. Eligibility
By using this website, you represent that you have the legal capacity to enter into a binding agreement or that you are using the website with appropriate authorization or consent where required by applicable law.
You may not use our website or products for unlawful purposes.
3. Product Information
We make reasonable efforts to present product descriptions, images, colors, measurements, sizing information, and other details accurately.
However, colors and visual appearance may vary depending on screen settings, lighting, photography, manufacturing variations, and other factors.
Pet clothing fit can also vary depending on breed, weight, chest measurement, body length, coat thickness, and individual proportions. Customers should review applicable sizing information before ordering.
4. Prices and Payment
Prices displayed on FurryFit.shop are subject to change without notice before an order is placed.
Applicable taxes, duties, or other charges will be displayed or handled as required by applicable law and the circumstances of the transaction.
Customers agree to provide current, complete, and accurate billing and payment information.
5. Orders
Submitting an order does not necessarily guarantee acceptance. We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving suspected fraud, pricing errors, payment issues, product unavailability, or inaccurate information.
If payment has already been collected for an order we cancel, an appropriate refund will be issued.
6. Shipping
FurryFit.shop provides free worldwide shipping.
Our estimated delivery timeframe is generally 7–10 days. Delivery estimates are not absolute guarantees and may be affected by circumstances outside our reasonable control, including customs procedures, carrier disruptions, weather, local delivery conditions, holidays, or incorrect shipping information.
Additional information is provided in our Shipping Policy.
7. Returns and Refunds
Eligible purchases are covered by our 30-day free return and refund policy.
Returns must comply with our Return & Refund Policy. Nothing in these Terms is intended to exclude rights or remedies that cannot legally be excluded under applicable consumer protection laws.
8. Intellectual Property
Unless otherwise stated, website content created for or owned by FurryFit.shop, including store graphics, text, layout, branding, and other original materials, is protected by applicable intellectual property laws.
You may not reproduce, distribute, exploit, or commercially use our proprietary content without authorization, except where permitted by law.
Third-party trademarks, characters, artwork, product names, and other intellectual property remain the property of their respective owners. Their appearance does not imply ownership by FurryFit.shop.
9. Prohibited Conduct
You must not use our website to engage in fraudulent or unlawful activities, introduce malicious software, interfere with website security, collect information without authorization, impersonate another person, or otherwise misuse our services.
10. Third-Party Services
Certain aspects of our website may rely on third-party providers, including payment processors, shipping carriers, hosting providers, and other service providers.
Their services may be subject to separate terms and policies.
11. Limitation of Liability
To the fullest extent permitted by applicable law, FurryFit.shop will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or restricts liability where such exclusion or restriction would be prohibited by law.
12. Changes to These Terms
We may revise these Terms periodically. Updated versions will be posted on this website with an updated revision date where appropriate.
Your continued use of the website after changes become effective constitutes acceptance to the extent permitted by applicable law.
13. Governing Law
These Terms will be governed by the laws applicable to FurryFit.shop and its operations in Quebec, Canada, without limiting any mandatory consumer protections available to customers in their jurisdiction.
14. Contact
Questions regarding these Terms may be directed to:
FurryFit.shop
55 Rue de Paris
Dollard-des-Ormeaux, QC H9B 3C8
Canada
Email: support@FurryFit.shop
Phone: (613) 556-0330